Return, refund and cancellation policy
30 days of the date you received your order and we will issue a full refund for the price you
for the item. Please contact us by phone before you send anything back and we will
advise you of the procedure to follow. You can cancel any order placed by contacting us
we dispatch the item and we will organise a full refund. If for some reason you
the wrong title, please contact us and we will aim to put things right as soon as possible.
the book you receive is faulty or damaged please contact us and we will send a replacement.
Orders are usually dispatched within five working days. If the publisher concerned is out of
stock of a particular title this may delay our delivery to you and we will endeavour to keep you
informed as to a likely delivery date via email.