Contact Us

Booksyouneed.co.uk is run by a specialist bookseller called Bookmark. 

 

Bookmark
10 Cherry Wood
Oldland Common
Bristol
BS30 6PQ

Telephone:  (0117)  967 2928

Email: bookmark25@virginmedia.com

 

You can also contact us by using one of the forms below.

For Students - Please quote me for the book/s I need for my course

For Tutors - Please list these books for my students

 

 

Return, refund and cancellation policy

You can return your purchase to us in its original condition within 30 days of the date you received your order and we will issue a full refund for the price you paid for the item.   Please contact us by phone before you send anything back and we will advise you of the procedure to follow.  You can cancel any order placed by contacting us before we dispatch the item and we will organise a full refund.   If for some reason you receive the wrong title, please contact us and we will aim to put things right as soon as possible.  If the book you receive is faulty or damaged please contact us and we will send a replacement.

Delivery policy

Orders are usually dispatched within five working days.   If the publisher concerned is out of stock of a particular title this may delay our delivery to you and we will endeavour to keep you informed as to a likely delivery date via email.